Frequently Asked Questions
Everything you need to know about our wireless audio and video solutions.
What is the standard shipping time for Hollyland orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location, while expedited options are available at checkout.
Do you offer a warranty on your wireless transmission systems?
Yes, all Hollyland products come with a 1-year limited warranty that covers manufacturing defects. You can also register your product on our website to stay updated on firmware improvements.
What is your return policy for electronic equipment?
We offer a 30-day return policy. Items must be in their original packaging, include all accessories, and be in like-new condition to qualify for a full refund.
Are Hollyland products compatible with all camera brands?
Our wireless video transmitters and microphones are designed to be universally compatible with most DSLR, mirrorless, and professional cinema cameras via standard HDMI, SDI, or 3.5mm interfaces.
How can I track my package after it has been shipped?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.