Returns & Exchanges
Hollyland is committed to your satisfaction, offering a 30-day window for returns and exchanges on all professional wireless video and audio electronics. We ensure a seamless process to get your production gear back on track if the product doesn't meet your expectations.
Initiate Request
Contact our support team with your order number and the serial number of your device to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the electronics in their original factory packaging, including all antennas, cables, and accessories to avoid restocking fees.
Ship the Product
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
Inspection and Refund
Our technical team will inspect the hardware for functionality, and once cleared, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing